General information below is to help us to better serve and care for our patients:

 Appointments: DCHC asks that patients honor all scheduled medical appointments. If a patient is unable to attend a scheduled appointment, or is expected to be late, they are asked to call the center. Patients arriving more than 20 minutes late for a scheduled appointment may be rescheduled.

Required Information: DCHC asks that all patients bring valid proof of identification to their appointments or visit to the center. Patients are asked to also provide DCHC with their current insurance information or status. In order to determine payment, DCHC asks for verification of the patient’s household income and that patients come prepared to pay any fees or co-pays at the time of service.

Referrals: DCHC will provide referrals to specialists, as needed. Through partnerships with other Detroit health care providers, patients have access to more than 40 medical specialists in a variety of areas. DCHC asks all patients to schedule an appointment with their primary care physician to request referrals. All referral requests should be made in a timely manner, allowing for adequate processing before the patients appointment with a specialist.

Services: In addition to a full-spectrum of primary medical services, DCHC also offers quality dental care, Family Planning, HIV/AIDS testing, counseling and treatment, and full-pharmacy services. Any of the DCHC staff will gladly provide information about these or other important DCHC services.

Emergencies: In the unfortunate event of an emergency after the center is closed, patients are asked to call their center’s direct line. DCHC’s 24-hour answering service will contact the patient’s physician on their behalf. If a patient is admitted to a hospital, their DCHC physical will provide patient care for their entire hospital stay, from admission to discharge. If an emergency is life threatening, patients should call 911.